At Bradle Knives Shop, we’re committed to precision—not just in our blades but in every aspect of your experience. Below you’ll find answers to common questions about our premium knives, global shipping, and collector services.
Product Questions
What types of locking mechanisms do your folding knives feature?
We specialize in precision-engineered locking systems including:
• Axis Lock – Benchmade’s patented mechanism for smooth one-handed operation
• Bolt/Button/Top Lock – Tactical designs favored by professionals
• Linerlock & Lockback – Classic reliability for everyday carry
• Butterfly knives – For skilled enthusiasts and collectors
• Axis Lock – Benchmade’s patented mechanism for smooth one-handed operation
• Bolt/Button/Top Lock – Tactical designs favored by professionals
• Linerlock & Lockback – Classic reliability for everyday carry
• Butterfly knives – For skilled enthusiasts and collectors
Are your knives suitable for left-handed users?
Many of our models (particularly Axis Lock and Button Lock designs) are fully ambidextrous. Product descriptions specify handedness when applicable.
Shipping & Delivery
Which countries do you ship to?
We ship globally except certain Asian countries and remote regions due to customs restrictions. Contact us for specific location verification.
What’s the difference between Standard and Free Shipping?
| Service | Carrier | Processing Time | Transit Time | Best For |
|---|---|---|---|---|
| Standard Expedited ($12.95) | DHL/FedEx | 1-2 business days | 10-15 days | Collectors needing premium knives quickly |
| Free Value Shipping (Orders >$50) | EMS | 1-2 business days | 15-25 days | Budget orders with multiple workhorse knives |
Payments & Accounts
What payment methods do you accept?
We accept:
• Visa, MasterCard, JCB
• PayPal (recommended for international buyers)
All transactions are processed through PCI-compliant systems.
• Visa, MasterCard, JCB
• PayPal (recommended for international buyers)
All transactions are processed through PCI-compliant systems.
Why was my credit card declined?
Common reasons include:
• Your bank’s fraud prevention measures (contact them first)
• Billing/shipping address mismatch
• International transaction blocks
For immediate assistance, email [email protected] with your order number.
• Your bank’s fraud prevention measures (contact them first)
• Billing/shipping address mismatch
• International transaction blocks
For immediate assistance, email [email protected] with your order number.
Returns & Warranty
What’s your return policy?
We offer 15-day returns on unused items with original packaging:
1. Email [email protected] for authorization
2. Ship to: 2375 South School Ave, Fayetteville, AR 72701
3. Refunds process within 5 business days of receipt.
Note: Return shipping is buyer’s responsibility unless item is defective.
1. Email [email protected] for authorization
2. Ship to: 2375 South School Ave, Fayetteville, AR 72701
3. Refunds process within 5 business days of receipt.
Note: Return shipping is buyer’s responsibility unless item is defective.
What if my knife arrives damaged?
Despite our custom foam packaging, transit damage occasionally occurs. Email photos of:
• The damaged item
• Original packaging
• Shipping label
to [email protected] within 72 hours of delivery for replacement instructions.
• The damaged item
• Original packaging
• Shipping label
to [email protected] within 72 hours of delivery for replacement instructions.
Pro Tip: During flash sales, choose expedited shipping to secure limited-quantity Button Lock or Tactical models before they sell out!
Need personalized advice? Our knife experts are available at [email protected].