For the Discerning Blade Collector

PRECISION SHIPPING DETAILS

At Bradle Knives Shop, we deliver your premium blades with the same tactical efficiency that goes into crafting our Axis Lock, Tactical, and Collector knives.

Order Processing

  • Processing Time: 1-2 business days (excluding weekends/holidays)
  • Cut-off Time: Orders placed before 2PM CST ship same business day

Global Shipping Options

Note: We ship worldwide (excluding certain Asian regions and remote areas)

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: Orders over $50 via EMS (15-25 business days)

Tracking Your Tactical Package

You’ll receive tracking information via email when your:

  • Axis Lock or Linerlock folding knife ships
  • Collector’s Gift Box Knife dispatches
  • Specialty Butterfly knife is en route

MILITARY-GRADE RETURN PROTOCOL

Our 15-day return window ensures your complete satisfaction with every Lockback, Button Lock, and Top Lock mechanism.

Eligibility Requirements

  • Items must be in original, unused condition
  • All packaging and certificates intact
  • Return initiated within 15 days of delivery
  • Original proof of purchase required
  • All safety mechanisms fully operational

NON-RETURNABLE ITEMS

To maintain collector integrity, these precision instruments cannot be returned:

  • Gift Box Knives with opened specialty packaging
  • Custom-engraved tactical blades
  • Any knife showing signs of use or modification

4-Step Return Process

  1. Initiate Your Request
    Email [email protected] with:
    • Order number
    • Product name (e.g., “Bolt Action Tactical Knife”)
    • Reason for return
    • Preferred resolution
  2. Receive Authorization
    Within 24 business hours you’ll get:
    • Return Authorization Number (RMA)
    • Secure shipping instructions
    • Prepaid label if applicable
  3. Prepare Your Shipment
    For tactical knives:
    • Engage all locking mechanisms
    • Wrap blade in protective sleeve
    • Include all certificates
  4. Ship to Our Headquarters
    Bradle Knives Shop – Returns
    2375 South School Avenue
    Fayetteville, US 72701
    Include your RMA number prominently

Refund Processing

  • Timeline: 3-5 business days after inspection
  • Method: Original payment (Visa, MasterCard, JCB, PayPal)
  • Shipping Costs: Non-refundable unless our error

Exchange Process

For different Lockback or Butterfly knife models:

  1. Follow standard return procedure
  2. Specify desired replacement in your email
  3. We’ll ship new item once return is received
  4. Price differences handled via secure payment link

TACTICAL TIP

For fastest resolution when exchanging limited-edition knives, include your preferred alternative in the initial request to secure inventory.

INTERNATIONAL COLLECTORS

  • Customs forms must mark contents as “Returned Goods”
  • Original shipping fees non-refundable
  • Return shipping at customer’s expense
  • Allow 2-3 weeks for international processing

BLADE SUPPORT TEAM

For urgent assistance with your Axis Lock or Linerlock return:

  • Email: [email protected]
  • Phone: [Customer Service Number]
  • Hours: Monday-Friday 8AM-5PM CST

Note: This policy applies only to purchases made directly through bradleknives.com. Authorized dealers may have different requirements.